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  • Posts Tagged ‘Oh dear’

    How not to… Blizzcon


    2011 - 10.27

    UPDATE:
    Mike Morhaime (via Bashiok) has added an apology. Go read it. I think it’s what was needed.

    It’s a shame that it took a couple of goes, and a greater shame that it was necessary at all, but he does cover all of the bases. Granted, he doesn’t say “and we’ll do our best to ensure it doesn’t happen again”, but I think we can probably take that as implicit.

    No, not a “don’t take a shower, push into queues” deal like the other couple of “how not to” posts.

    If you’re reading this, you’ve undoubted already read Ratshag, Vidyala, Prazdja, ze Pancake, Grimmtooth and more on the subject of the L90ETC gig and the charming video which preceded one song.

    There’s a petition on change.org which contains a comment that I thought summed it up nicely, which I’ll repeat here (emphasis mine):

    Dariusz Kolaczkowski
    about 18 hours ago

    As a gay man, longtime metalhead, and avid Horde player, I have to say that Corpsegrinder is NOT an ambassador of the Horde I cheer for. I’ve sent a lot of tickets for this kind of language in /bg and trade chat; GM responses were overwhelmingly positive and supportive, so I felt like my concerns have been addressed even though I can’t actually verify what had been done, if anything. Is the situation in in-game chats so different from a huge promo event? After all, people pay to play the game and to attend Blizzcon; Corpsegrinder’s homophobic slurs were bleeped and there’s a profanity filter in the game’s interface, so the GMs could start responding with “turn on the filter, f****t”.

    I don’t truly mind Corpsegrinder having a homophobic mindset. He’s not the only one. However, I DO mind seeing those attitudes endorsed by a representative of Blizzard; am I expected to believe that nobody in the entire company bothered to look up the un-bleeped video and find out what was actually said? I certainly hope not – the clip didn’t edit itself from a larger interview. It stands to reason that a Blizzard employee thought it would be just dandy to show a minor celeb nerdraging and using expressions that can [and hopefully do] get players tempbanned when used in game. GG, that’s some consistency right there.

    Someone from the Blizzard AV team grabbed a copy of the original video, trimmed it to fit (they played an edited version) and inserted it into the programme. Someone from the Blizzard AV team added the “bleeps”. The company president was onstage for its playback.

    And then as an apology, we get:

    Hey guys, we read and heard all the feedback from BlizzCon this year. The Corpsegrinder bit was never intended to be taken seriously. We are sorry that we offended anyone; everything at our shows is just meant in fun. Thank you all for speaking up. We’ll definitely keep this in mind for future shows.

    Our humblest apologies,

    Level 90 Elite Tauren Chieftain

    So very close. If you’d just gone with

    Hey guys, we read and heard all the feedback from BlizzCon this year. The Corpsegrinder bit was never intended to be taken seriously. We are sorry that we offended anyone; everything at our shows is just meant in fun. Thank you all for speaking up. We’ll do our best to make sure nothing like this happens again We’ll definitely keep this in mind for future shows.

    Our humblest apologies,

    Level 90 Elite Tauren Chieftain

    You’d probably have gone a long way to making things better. A concise apology for something which shouldn’t have happened and sincere  intent to ensure it doesn’t happen again. It doesn’t undo the mistake you made, but it acknowledges it was a mistake, and gives us hope it won’t be repeated.

    “The Corpsegrinder bit was never intended to be taken seriously … everything at our shows is just meant in fun”: we think using “homo” as an insult is funny! Don’t you think it’s funny? It’s funny! Tee hee.

    “We’ll definitely keep this in mind for future shows”: Pat pat. “I’ll keep it in mind” is one of the great lies — when does it not mean “never EVER going to happen”?

    One more thing. If you watch the original video, there’s a *tonne* of stuff Blizzard could have clipped together for an intro without including that particular bit.

    “I’ve got four accounts”
    “World of Warcraft is life for me”
    On priorities: “My family, and World of Warcraft.”
    “When it comes to World of Warcraft I’m a pathetic nerd — but I’m not Alliance!”
    “This is supposed to be an interview about Cannibal Corpse … I’ll talk about World of Warcraft all day”.

    They could have edited those clips together, slapped the “…but I’m not Alliance” one at the end (if they still wanted to do the rawr, horde thing) and everything would have been ok. Sure, people would have dug up the original and perhaps a few questions would have been asked, but it would have been completely different. But they didn’t — they *chose* to include the segment they used.

    Including the stuff which, if it had been said in a chat channel, would most likely have been sufficient to earn the speaker a caution from a GM at the very least.